Question 1

How do I create a QR code?

Accepted Answer

Sign in to your dashboard and click the "Create QR Code" button. Choose your QR type (URL, WiFi, Business Card, etc.), fill in the details, and click Create. Your QR code is instantly ready to download or share.

Question 2

What types of QR codes can I create?

Accepted Answer

ForeverScan supports URL, Phone, Email, SMS, WiFi, Location, Business Card (vCard), Business Page, Restaurant Menu, Review Request, Lead Form, and Payment Request QR codes. Each type is optimized for its specific use case.

Question 3

What is a dynamic QR code?

Accepted Answer

A dynamic QR code redirects through a short link, so you can change where it points at any time — without reprinting. It also tracks scan analytics like device type, location, and time.

Question 4

Can I change the destination URL after printing?

Accepted Answer

Yes! That's the power of dynamic QR codes. Log in to your dashboard, click Edit on any QR code, and update the destination. The physical QR code stays the same.

Question 5

How many QR codes can I create for free?

Accepted Answer

Free accounts get 2 active dynamic QR codes with no expiration. Upgrade to Pro for unlimited QR codes, or Business for unlimited codes plus webhooks, CSV export, and bulk creation.

Question 6

Can I create QR codes in bulk?

Accepted Answer

Yes. Business plan users can use the Bulk Create feature to generate multiple QR codes at once by uploading a list of URLs. Each URL becomes its own tracked, dynamic QR code.

Question 7

Can I customize how my QR code looks?

Accepted Answer

Yes. You can change the foreground and background colors, add a logo or image to the center, choose different dot and corner styles, and adjust the error correction level.

Question 8

What are style templates?

Accepted Answer

Style templates let you save your favorite QR code design (colors, dot style, logo, etc.) and reuse it across multiple QR codes. Pro and Business users can create unlimited templates.

Question 9

Can I add my company logo to the QR code?

Accepted Answer

Yes. In the style editor, upload your logo and it will be placed in the center of the QR code. The error correction level automatically adjusts to ensure the code remains scannable.

Question 10

What are Business Page themes?

Accepted Answer

Pro and Business users can customize their Business Page landing pages with brand colors, font choices (5 curated options), hero banner styles, and button variants to match their brand identity.

Question 11

Can I use custom brand colors?

Accepted Answer

Business plan users can enter any custom hex color code for their Business Page and QR code styles. Pro users can choose from 8 preset brand palettes.

Question 12

Will customization affect scannability?

Accepted Answer

ForeverScan automatically manages error correction to keep your QR code scannable. However, we recommend maintaining good contrast between foreground and background colors.

Question 13

What formats can I download my QR code in?

Accepted Answer

You can download your QR code as a high-resolution PNG image. The image is print-ready and suitable for business cards, flyers, posters, packaging, and signage.

Question 14

What size should I print my QR code?

Accepted Answer

For reliable scanning, we recommend a minimum size of 2 × 2 cm (about 0.8 × 0.8 inches). For outdoor signage or posters viewed from a distance, increase the size proportionally.

Question 15

Can I use my QR code on dark backgrounds?

Accepted Answer

Yes, but make sure there is sufficient contrast. A dark QR code on a light background works best. If you need a light QR code on a dark surface, customize the colors in the style editor.

Question 16

Does the QR code expire if I print it?

Accepted Answer

No. ForeverScan QR codes never expire by default. Even if you change the destination URL later, the printed code continues to work. You can optionally set an expiration date on Pro and Business plans.

Question 17

What scan analytics are available?

Accepted Answer

Pro and Business users can see total scans, scans over time (hourly and daily charts), device type breakdown (mobile vs desktop), geographic distribution by country and city, and referral sources.

Question 18

How do I view scan analytics?

Accepted Answer

From your dashboard, click the Analytics icon on any QR code card. This opens the analytics dialog with charts and breakdowns for that specific QR code.

Question 19

Can I export my scan data?

Accepted Answer

Yes. Business plan users can export scan analytics as a CSV file from the analytics dialog. The export includes timestamps, device types, locations, and referrer sources — perfect for client reports or custom analysis.

Question 20

Is scan tracking included in the free plan?

Accepted Answer

Basic scan counting is visible on the dashboard for Pro and Business users. Free users can see their QR codes but analytics details require a paid subscription.

Question 21

How accurate is the location tracking?

Accepted Answer

Location data is derived from the scanner's IP address and is accurate to the city level in most cases. It is not GPS-based and respects user privacy.

Question 22

What are webhook integrations?

Accepted Answer

Webhooks let you automatically send data to external tools when events happen — like a lead form submission or review feedback. ForeverScan sends a POST request with the data to your webhook URL in real time.

Question 23

What can I connect webhooks to?

Accepted Answer

You can connect webhooks to Zapier, Make (Integromat), your CRM, Google Sheets, Slack, or any custom backend that accepts HTTP POST requests. This lets you automate lead routing, notifications, and data collection.

Question 24

How do I set up a webhook?

Accepted Answer

Edit your QR code, paste your webhook URL into the Webhook field, and save. ForeverScan will POST JSON data to that URL whenever a form is submitted or feedback is received.

Question 25

Which plans include webhooks?

Accepted Answer

Webhook integrations are available exclusively on the Business plan ($29/mo or $24/mo billed annually).

Question 26

What plans are available?

Accepted Answer

ForeverScan offers three plans: Free ($0/forever, 2 dynamic codes), Pro ($9/mo or $7/mo annually, unlimited codes + analytics), and Business ($29/mo or $24/mo annually, everything in Pro plus webhooks, CSV export, bulk creation, custom brand colors, and priority support).

Question 27

What does the Pro plan include?

Accepted Answer

Pro gives you unlimited QR codes, scan analytics, folders, custom style templates, Business Page theming, password-protected QR codes, and expiration dates.

Question 28

What does the Business plan include?

Accepted Answer

Business includes everything in Pro, plus webhook integrations, CSV scan export, bulk QR code creation, custom brand colors (any hex code), and priority support.

Question 29

Is there a free trial?

Accepted Answer

There's no traditional trial — instead, you get a generous Free plan with 2 dynamic QR codes that never expire. This lets you fully experience the platform before upgrading. When you're ready for unlimited codes and advanced features, you can upgrade to Pro or Business at any time.

Question 30

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel from your Account page at any time. Your paid features remain active until the end of your current billing period.

Question 31

Do I need a credit card to start?

Accepted Answer

No. You can create an account and use 2 free dynamic QR codes without entering any payment information. You only need a payment method when you decide to upgrade to Pro or Business.

Question 32

What happens to my QR codes if I downgrade?

Accepted Answer

Your QR codes are never deleted. When you downgrade to the free plan, your 2 oldest QR codes remain active and continue redirecting. Any additional codes are automatically deactivated. You'll receive an email listing which codes are still active. Upgrade again anytime to reactivate all your codes instantly.

Question 33

Can I password-protect a QR code?

Accepted Answer

Yes. Pro and Business users can set a password on any QR code. When someone scans it, they'll need to enter the correct password before being redirected. Passwords are securely hashed — even ForeverScan can't see them.

Question 34

Can I set an expiration date on a QR code?

Accepted Answer

Yes. Pro and Business users can set an expiration date and time. Once expired, the QR code will show a friendly message instead of redirecting. You can extend or remove the expiration at any time to reactivate.

Question 35

Can I combine password protection and expiration?

Accepted Answer

Yes. You can set both a password and an expiration date on the same QR code for maximum control — perfect for time-limited exclusive content.

Question 36

Is my data safe?

Accepted Answer

Yes. ForeverScan uses industry-standard encryption and secure infrastructure. We never sell your data or share it with third parties. See our Privacy Policy for full details.

Help Center

Creating QR Codes

Customizing & Styling

Downloading & Printing

Analytics & Tracking

Integrations & Webhooks

Plans & Billing

Security & Privacy

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